We, like everyone else, are dipping our feet into the AI chatbot world.
“Lions and Tigers and Bears, oh, my!”
Lots of concern about hallucinations and confabulation by Chatbots.
Also, lots of concern about becoming irrelevant if other companies figure out how to work with Chatbot AI’s successfully, and we do not.
Reminds me of a quote from Prizzi’s Honor, a movie about the mob, where Jack Nicholson, faced with the betrayal of his girlfriend, with a truly befuddled expression, famously says:
“Do I ice her? Do I marry her? Which one of these?”
CMIO’s take: I feel like Jack at this point in our AI/chatbot journey. Don’t you?