Q: Who can save us from Social Media? A: Just Us. (Harvard Gazette, Nicholas Carr)

Superbloom: Nicholas Carr's latest book, is sure to be another mind-blowing read. Sign me up.

Paul Ekman’s work on (universal) facial expressions and their surprising bidirectional connection to emotions

If you are not familiar with Paul Ekman's work on facial expressions, or the TV show "Lie to Me" you're in for a treat...

DO/ STORY/​ by Babette Buster (book recommendation)

From CTL: If you are interested in storytelling, READ THIS BOOK.

Play the Bad News Game (via JAMA Insights) “Psychological inoculation”

Social media is a jungle of misinformation. JAMA: Journal of the American Medical Association is starting a new series on Medical Communication; the first article covers online misinformation and "psychological inoculation." Learn it!

Communications: A Thrown Water Bottle Teaches Two Lessons

How can a plastic water bottle contain so much wisdom, you ask?

Story Skills Workshop (2/2)

A character, in a situation, facing choices. That's what it's all about folks.

The Story Skills Workshop, an essential course for Humans (1st of 2 posts)

Tell stories. P-values alone don't change minds. Learn gentle feedback. Feedback alone doesn't prompt improvement.

TikTok Education Strikes Again: Be a Haiku Hero!

I have always wanted to wear a cowboy hat, pink with flashing lights. And now, my dream has come true. Here is our latest 60-second education video on how to configure your Epic Haiku iPhone secure chat settings for success.

As more patients email docs, health systems start charging fees (KFF Health News)

What's the buzz about physicians and APP's charging patients for online messages? This is a nicely balanced and informative article on the current state of health system billing for patient messages.

HERE IT IS! EMOJI’s Have Arrived in Epic Secure Chat

It is hard to express the excitement I have for this tiny little (yet disproportionately huge) development in our Unified Communications strategy