For the 63rd episode of the CIO podcast hosted by Healthcare IT Today, we are joined by CT Lin, MD, CMIO at UCHealth-Colorado to talk about patient messaging. To kick off the episode we dive into his work in sharing patient results and the efforts to keep it private. Next, we talk about how the sudden increase in patient messaging has led to some practices charging for the service to get Lin’s experience and thoughts on the topic. Then we take a look into Lin’s past projects to get his insights on what project he felt was the most successful and what made it successful. Looking forward, we also discuss what projects Lin wants to work on but hasn’t had the time. We then talk about AI and where we think it’s heading. Finally, Lin shares the best career advice he’s been given and how playing the ukulele has impacted his career. Plus, he finishes off the episode with a health IT ukulele song.
Here’s a look at the questions and topics we discuss in this episode:
- You were ahead of the curve with sharing results with patients. Where are you at today with Information Blocking and sharing data with patients?
- Patient messages are overwhelming doctor’s Epic inboxes. Many are starting to charge for these messages. What’s been your experience with this and how is UCHealth approaching it?
- What’s the project you’ve worked on that’s brought you the most personal satisfaction and feeling of success and what made it successful?
- What’s a project you want to work on, but just haven’t had time to yet?
- Where is all this AI headed?
- What’s the best piece of career advice you’ve been given?
- Where did you learn to play the Ukulele and how’s that impacted your professional career?