Thank you to Nainesh Shah MD, CHIO at Parkland Health. He and his team led us on a terrific tour of Parkland Memorial Hospital and the adjacent grounds.


Parkland’s terrific connection to first responders and the local community.
Highlights of the tour:
Parkland’s WISH (Women and Infant Services) delivers enough babies in ONE DAY to fill TWO kindergarten classes. Incredible!

- Parkland is deploying not just PCP’s (primary care providers), but VCPs (virtual care providers for primary care) who will be 70% virtual and only 30% supporting the Virtual Center. VPC’s live and document in registries, they may not write progress notes. This is disruptive innovation: why write notes when the value of the interaction and the care continuity can best be tracked in a registry?
- Parkland is developing an impressive technology: a Citadel Watchtower, what Dr. Brett Moran, Chief Health Officer, calls “a happy eyeball” that looks for opportunities to improve care
- Albert Karam is the CIO of the PCCI, an innovation spin-off from Parkland focused on technology and AI innovation for next generation analytics and patient care.
It is clear from touring that the front line clinicians and leaders are fully informed and bought in to the informatics and innovation vision. Thank you, Dr. Shah and team for a glimpse of healthcare from the future.
We are in town to facilitate the CHIME Clinical Informatics Leadership Academy, a 2.5 day intensive immersion to the life of a busy informatics leader, with my amazing co-faculty Nicole Kerkenbush, Charity Darnell, Ahmad Sharif and Karen Joswick. We have about 30 participants this spring, and the future of our informatics profession is in great hands, if this cohort is any representation.