Read the Wired.com article. In brief, it outlines the emerging risks of relying on AI (artificial intelligence) tools that can unintentionally create bias and other consequences.
This is a nascent class of technology that, at its root, is often a black box: what is inside, is opaque to us, the users, and often to us as the designers.
I feel this critique personally. Having participated in the design of several AI tools in healthcare, I worry that, although we do our best, we don’t know what we don’t know.
CMIO’s take? I have no “best practice” lessons to impart here, on bias and the unknown. Do you? Please share. This is a big mountain we are about to climb, and we need to help each other.