These suspicious looking characters are Jon Pell MD, Hospitalist and informaticist, Mark Clark, CIO YVMC, Dave Corry MD, informaticist and vascular surgeon, and yours truly. We’re here wearing red shirts and supporting the physicians and staff for day ONE.
Remarkably few calls to the command center, scant login issues, only 20 open issues on the tracker. Very quiet and quite calm for day one.
Unlike other industries where one may have to remind oneself of the larger mission of IT (eg not just supporting users and making sure the network and software is working) it is abundantly clear who we serve as we walk around. Beautiful photos of moms and babies on the Women and Infants unit.
Magically, these computers went from inoperable to fully functional overnight.
CMIO’s take? I love it when a plan comes together.