Quality service culture and finance.
Same day encounter closure increase. patients very satisfied.
Decrease in providers leaving. Increased patient visits per month.
Burnout reduction and happy physician quotes.
UCDavis health. AI scribes: patient experience
Pre-intervention patient opinion
Thematic analysis. Human element should improve. Note accuracy should improve.
Patient Concerns: accuracy. privacy. being recorded.
THEN Post intervention.
Majority of Patients comfortable.
Improved interaction with patient 40% improved. 54% felt neutral.
Interesting takeaway: use MyChart to educate patients about AI Scribes.