Utility of Gen-AI Draft Replies to Patient Messages (JAMA Network Open)

We are published! We have enjoyed developing our prompts for ART: automated response technology from Epic, augmented by our ongoing weekly prompt engineering to improve draft replies to patient online messages. Our nurses were most satisfied with these draft replies.

Utility of Artificial Intelligence–Generative Draft Replies to Patient Messages | Electronic Health Records | JAMA Network Open | JAMA Network