‘Don’t worry, we’ll call you.’ Anticipatory Guidance with patients immediately receiving test results

Ever struggled with the Information Blocking Rule where organizations now release test results immediately to patients. Why does the important abnormal result always seem to happen on Friday afternoon? Here is an important solution.

Ever struggled with the Information Blocking Rule where organizations now release test results immediately to patients. Why does the important abnormal result always seem to happen on Friday afternoon? Here is an important solution.

Go read the article on Journal of Participatory Medicine. Link https://jopm.jmir.org/2026/1/e89201/

Here is rhe Anticipatory Guidance framework in 5 quick steps, taking about 1 minute:

• I’m ordering a test. You might see the result before I can reach you
• You can wait to hear from me or see it immediately. Medlineplus.gov is a good resource.
• In the worst case… and this is how we would contact you
• In the best case … and this is how we would contact you
• What questions do you have?

Do this and patient anxiety regarding process of care will be much lower. Nothing blunts the anxiety of bad news but process of care anxiety can be much improved.

Join us on the Anticipatory Guidance path!