Epic EHR webinar with UCHealth: Inbasket Re-invention: did we really delete 12 million messages?

Yes. Yes, we did.

https://userweb.epic.com/Webinar/View/7968/Taming-the-In-Basket-with-UCHealth-Teaching-an-Old-Dog-New-T/

Are you and your organization struggling with:

  • How to tackle the hyperobject that is the EHR inbasket?
  • Does your legal/compliance team worry that deleting messages is bad idea?
  • Do you have users with tens of thousands of unread inbasket messages?
  • Are you having trouble getting starting on this ambiguous, massive effort?
  • Would you like to know some of the specific settings and decisions we made?
  • Are you concerned that it is difficult to measure improvement with inbasket?
  • Are you eager to see CT Lin and team fail at yet another ambitious but ill-fated project?

If so, you =might= find some answers in our recorded discussion above.

We touch on: leadership, governance, organizational change, legal concerns, specific Epic EHR inbasket settings and decisions, clinician burnout, high-performing teamwork, and human connection. Really.

Note: Hosted by Epic. Login to Epic Userweb required. Go watch it, then come back and tell me what you REALLY think.